Ordering, Shipping and Returns Terms & Conditions
Your credit card statement will display the Merchant ID for this transaction as 'SUCCESS Partners'. Don't worry, that's us!
Email your Customer Service questions or comments to customersupport@jimrohn.com. Your email will be responded to within one business day.
Ordering
Changes cannot be made to your order once it is submitted. Prices online are set in US Dollar and all purchases made through our store will be in United States Dollars. At the time you place your order, we’ll charge your card for the total amount including all applicable taxes, duties and shipping charges. All stock items, with current product availability, will fulfill within 1-3 business days. All custom print items will take 3 - 5 business day to process and produce. If an item(s) is not in-stock at the time your order is fulfilled, the item(s) will be removed from your order and the remainder of your order will ship. You will receive an email notification upon shipment, referencing those items that were fulfilled, as well as those item(s) removed. The amount originally authorized on your payment will be adjusted accordingly and only reflect those item(s) fulfilled. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
To check on status of your order, login and go to your order in MY ACCOUNT or contact our support team.
Shipping
Estimated Shipping Transit Times
Domestic Shipments
• Economy – 5 to 7 business days from product availability
• Ground – up to 4 business days from product availability
• 2nd Day – up to 2 business days from product availability
• Standard Overnight – 1 business day from product availability
International Shipments
• International Economy – Typically 7 to 15 business days from product availability (depending on country)
• International Priority – Typically 5 to 7 business days from product availability (depending on country)
• International Mail – 3 to 4 weeks from product availability
• Canada Economy – 5 to 10 business days from product availability
• Australia Economy – 7 to 15 business days from product availability
• UK Economy – 7 to 15 business days from product availability
*Transit times do not include order processing times and are based on business days only*
Production and Shipping Time Example:
2nd Day shipping (3 - 5 business days) to produce/fulfill
+ 2 business days for shipping = 5 – 7 business days.
Custom Print and Specialty items produce/fulfill 7 - 10 days.
The recipient of shipments outside of North America will be responsible for paying duties and taxes upon receipt. Customs policies vary among countries, please contact your local customs office for additional information. Custom charges are applied due to international trading standards/requirements and are not solely implemented by our shipping polices.
Returns
ALL SALES OF CDs, DVDs, PRINT ITEMS, AND PERSONALIZED ITEMS ARE FINAL. Success Partners will accept returns or exchanges of other items within thirty (30) days of date of shipment. A fifteen percent (15%) restocking fee will apply. Purchaser is responsible for the cost of shipping for returned items. All items must be returned with original tags and packaging. Returns will be processed within 7-10 days of receipt. Success Partners reserves the right to limit exchanges or returns.
What is the return shipping address?
Success Partners
200 Swisher Road
Lake Dallas, TX 75065
USA
ATTN: Customer Support
DISCLAIMERS AND LIMITATION OF LIABILITY.
YOU EXPRESSLY AGREE THAT USE OF OUR SITE, MATERIALS, SERVICES AND PRODUCTS IS AT YOUR SOLE RISK. NEITHER WE, NOR ANY OF OUR AFFILIATES, NOR ANY OF OUR OFFICERS, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, OR EMPLOYEES, AGENTS, NOR ANY OF OUR ASSOCIATES, WARRANT THAT OUR SITE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO WE OR ANY OF OUR ASSOCIATES MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR OUR SERVICES, OR AS TO THE ACCURACY, RELIABILITY, OR CURRENCY OF ANY INFORMATION, CONTENT, SERVICE, OR USER CONTENT DESCRIBED ON THE SITE.
EXCEPT AS EXPRESSLY PROVIDED FOR HEREIN, OUR SITE, OUR SERVICES, OUR INFORMATION, OUR PRODUCTS AND USER CONTENT PROVIDED AND/OR MADE AVAILABLE ON THE SITE ARE PROVIDED ON AN "AS IS," “AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE SPECIFICALLY DISCLAIM WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THIS SITE, THE INFORMATION CONTAINED ON THIS SITE, THE USER CONTENT PROVIDED AND/OR MADE AVAILABLE ON THE SITE, AND ANY MATERIAL OR PRODUCT DESCRIPTIONS ON THE SITE, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL ADVICE OR WRITTEN OR ELECTRONICALLY DELIVERED INFORMATION GIVEN BY US OR ASSSOCIATES SHALL CREATE ANY WARRANTY.
UNDER NO CIRCUMSTANCES SHALL WE OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING OUR SITE OR OUR INFORMATION BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS THAT RESULT FROM THE USE OF OR INABILITY TO USE OUR SITE OR INFORMATION, OR USE OF THE MATERIALS AND/OR PRODUCTS OFFERE ON OR THROUGH THE SITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION, SERVICES AND/OR USER CONTENT OBTAINED OR REVIEWED FROM OR ON OUR SITE OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO OUR RECORDS, PROGRAMS, OR SERVICES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, INFORMATION, AND SERVICES THAT ARE AVAILABLE THROUGH OUR SITE.
WE DO NOT WARRANT THAT THE MATERIALS, INFORMATION, OR CONTENT INCLUDED ON OR AVAILABLE THROUGH THE SITE ARE ACCURATE, RELIABLE, CURRENT OR CORRECT; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS SOLELY AT YOUR RISK.
BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. FURTHER, SOME JURISDICTIONS DO NOT ALLOW FOR THE DISCLAIMER OF WARRANTIES, SO IF PROHIBITED BY APPLICABLE LAW, SUCH DISCLAIMER SHALL NOT APPLY TO YOU.
Governing Law; Jurisdiction; Waiver of Jury Trial.
By visiting the Site, using the services and products offered on the Site, and/or submitting and/or posting content on the Site, you agree that the laws of the State of Texas, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and us. Any dispute relating in any way to your visit to the Site, using the services offered on the Site and/or submitting and/or posting content on the Site, and/or purchasing products shall be adjudicated in any state court in Collin County, Texas, or any federal court in the Northern District of Texas and you and we consent to exclusive jurisdiction and venue in such courts and waive any and all claims of inconvenient forum and immunity. YOU AND WE EXPRESSLY AGREE HEREBY, TO THE FULLEST EXTENT PERMITTED BY LAW TO WAIVE THE RIGHT TO A TRIAL BY JURY.
Complete Agreement.
Except as expressly provided in a particular legal notice on the Site, these Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and us with respect to your use of the Site, the use of the services offered on the Site, and your submission of and/or posting content to the Site. This Agreement will inure to the benefit of our successors, assigns, licensees, and sublicensees.
Please also read our Privacy Policy.
Contact Information.
If you have any questions about these terms of use or the practices of this site, please contact us at legal@successpartners.com.